All of your personal details and medical information will remain completely confidential at all times unless:
1 - You consent to the disclosure of information to specific other parties.
2 - Failure to disclose the information would place you or another person at risk of harm.
3- The information is subpoenaed by a court.
Additionally, if you are receiving rebates from Medicare using a Mental Health Care Plan all psychologists are required to send a brief progress report to the referring GP after six sessions, and a final report after ten sessions.
The cancellation policy states that you will be charged the full fee for any scheduled session that you fail to attend, and for any sessions cancelled with less than 24 hours’ notice. Credit card details are obtained at the first session and will be used to recover any fees owing for unattended or late-cancelled sessions.
